Derry telecommunicators display exceptional skill during emergency calls

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WINDHAM — As National Public Safety Telecommunications Week concluded, the Derry Fire Department Telecommunications Center showcased the critical role of its operators during a series of emergency events in Windham on Friday morning.

At 6:53 a.m., Telecommunications Operator Nicholas Bridle received multiple simultaneous calls for service.

Bridle swiftly dispatched Windham Fire and Police to North Lowell Road near Camelot Road for a vehicle collision with entrapment.

Windham’s Chief McPherson and his crew, along with Engine-2 and Medic-2, responded to find a heavily damaged compact vehicle off the road.

The driver, trapped and with lower back pain, was extricated using hydraulic tools and transported to Lowell General Hospital for further evaluation.

While emergency crews managed the collision, another call at 6:58 a.m. reported a woman in active labor on Horseshoe Road.

Chief McPherson, along with Windham and Salem emergency units, arrived to assist.

The EMS team efficiently facilitated a home birth, and the mother, father, and newborn were transported to Elliot Hospital in Manchester, reporting good health.

Amidst these incidents, at 7:11 a.m., a cardiac arrest report on Farrwood Road demanded attention.

Windham Engine-2 and a Pelham ambulance responded, only to determine it was an untimely death upon arrival.

The Derry Fire Department praised the commitment and expertise of the telecommunications operators, especially Bridle, for ensuring prompt and efficient responses during these critical situations.

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