NEWPORT — North Country Hospital has presented its first BEE Award to Amy Ferland, recognizing her exceptional service to patients and their families.
The BEE Award was established by a group of nurses from Texas who wanted to offer patients the opportunity to nominate healthcare team members alongside the DAISY Award for nurses. Just as the daisy cannot survive without the bee, nurses cannot survive without the outstanding teamwork provided by other colleagues. Nominations for both BEE and DAISY awards are made by patients, visitors and patient family members.
BEE stands for Being Exceptional Everyday. The award recognizes members of the patient healthcare team who go beyond expectations every day, including LNA staff members and employees from Food and Nutrition, Lab, Radiology and Housekeeping departments.
Ferland’s nomination stated: “I’d like to nominate Amy F. in patient registration in the ER for her exceptional attitude; her niceness, kindness, willing to help and answer questions was remarkable. I’ve never met such an outstanding, knowledgeable, kind person. She is an asset to this department. Thank you Amy for all your help. You’re an amazing gem to NCH.”
Ferland has been with North Country Hospital for four years and has shifted departments. She now serves as a scheduler for North Country Primary Care – Newport. She was presented with the official BEE award, a BEE certificate, flowers and a tray of honey buns.
Nine nominations were received in this first round. The other nominees will receive a BEE pin from their leader.
Healthcare team members can be nominated at the BEE Award Nomination Form on the North Country Hospital website.
